A second housekeeper has filed a lawsuit against The Kardashians star, alleging she suffered cruel treatment while working at her Los Angeles mansion.
Just days earlier, one of Kylie‘s housekeepers claimed in a lawsuit exclusively obtained by The U.S. Sun that her co-workers “harassed” and “discriminated” against her while on the job.
Now, another housekeeper has spoken out, alleging that Kylie, 28, didn’t intervene, despite her sneaking a letter to the makeup mogul pleading for help.
According to documents obtained by the Los Angeles Times, Juana Delgado Soto has taken legal action against Kylie, Kylie Jenner Inc., staff supervisor Itzel Sibrian, Tri Star Services, and La Maison Family Services.
The lawsuit, filed on Wednesday, alleges racial discrimination, harassment, failure to pay wages, failure to prevent or remedy harassment and discrimination, among other claims.
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According to the lawsuit, Juana began working for the Kylie Cosmetics founder in May 2019.
She claimed that she was forbidden meal and rest breaks for the first few years of her employment, and that the alleged abuse escalated in late 2023, when Itzel became her direct supervisor.
Juana said that she filed a complaint with Human Resources in 2024, after she was mocked for her accent, immigration status, and race, and was called stupid.
As a result, Itzel was temporarily removed from her role, though she was later reinstated.
Juana claimed in the lawsuit that Itzel retaliated against her for making the complaint by reducing her hourly pay, changing her schedule, and assigning her an unreasonable amount of work.
Additionally, the housekeeper alleged that Itzel refused to let her leave early on her birthday and threatened to fire her if she didn’t stay late.
“No one cares about your birthday. Kylie is having a dinner,” Itzel allegedly told Juana per her lawsuit, which she said caused her to miss her own surprise party.
She also alleged she was denied adequate time off to grieve her brother’s sudden death, was told to “report to work immediately,” and was harassed when she requested time off for the funeral.
Juana further claimed that she attempted to reach out to Kylie for help by placing a letter on her massage bed immediately before the TV star’s pampering session.
“I need to express just how terribly I am mentally abused,” the letter stated, according to the lawsuit.
“I really apologize for letting you know about all these situations, I know you wouldn’t allow this to happen, if you were aware of it.”
However, she said this caused more problems with her co-workers.
Juana claimed the next day she was threatened with termination and instructed to never contact Kylie again.
“Defendants told her she was no longer allowed to look at Kylie, smile at Kylie and if she saw Kylie she would have to ‘disappear,’” the lawsuit alleged.
She also alleged that after she left the letter to Kylie, her supervisors forced her to leave the premises when the model was there.
They also allegedly restricted her access to the bathroom, made her clean the doghouse, and prohibited her from drinking “Kylie’s water” at the residence.
Juana resigned from her position in August 2025 by sending a text to her supervisors.
“I am sorry, I cannot do this anymore, every day you guys mistreat me, and I have bitten all my nails off, I cannot sleep at nights, and I always have anxiety because of the way you guys treat me.
“No matter what I did no one helped me,” the text read.
Juana is seeking an unspecified amount of punitive and compensatory damages for the alleged abuse.
Her attorney, Della Shaker, is also representing Angelica Hernandez Vasquez, the other housekeeper who filed a lawsuit against Kylie last month.
